Online Function not working on VR600 V2
Hello,
My router is VR600 EU, I just updated its firmware to the latest beta version (210318 Beta.38701n) but the online functionality is not working after the firmware update and I can't access the router from Tether mobile app, and each time I try to login using tplink account or opening the tp link cloud tab from the router admin page, I get an error says that no internet connection. However, the internet connection is working.
I tried to reset the router but the problem still exists.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thank you very much for your feedback.
Our senior engineers are working on this issue already.
Currently, there is another firmware that could fix this issue, and please have a check of your message box.
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link i have same issue, which firmware u referring to?
- Copy Link
- Report Inappropriate Content
Hi, here it is:
https://static.tp-link.com/beta/2021/202104/20210414/Archer_VR600V2_210409.zip
Please let me know whether it is working or not;
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, what is your current firmware, Build 210318 Beta.38701n or Build 210409?
Have you tried this firmware:
https://static.tp-link.com/beta/2021/202104/20210414/Archer_VR600V2_210409.zip
Thank you.
- Copy Link
- Report Inappropriate Content
Hi i try it but I'm observing ping and latency issues.If i open qos i see loss and spike or ping fluctuation.
- Copy Link
- Report Inappropriate Content
@TP-Link Hi, I tried the firmware that you sent me in the inbox but I found that QOS feature is removed from the menu, Is there anyway to fix it?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1480
Replies: 7