Games don't work using Deco E3

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Games don't work using Deco E3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Games don't work using Deco E3
Games don't work using Deco E3
2021-04-10 15:26:25 - last edited 2021-04-10 17:43:07
Model: Deco E3  
Hardware Version:
Firmware Version:

Some games, like roblox or brawl stars, are not working when devices are connected to Deco wifi network. Don't know why. I'm not blocking any port and parental control is disabled. 
 

When switching to normal wifi games work

 

Please help

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#1
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3 Reply
Re:Games don't work using Deco E3
2021-04-14 12:03:32

@nanomb 

Hi, Would there be any error message when these websites are not accessible?

How about turning off the antivirus to have a look?

Thank you very much.

 

 

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#2
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Re:Games don't work using Deco E3
2021-04-14 20:01:29

@TP-Link I'm using an iPad, and when running Roblox app I get error message 279 (id=17) when connected to Deco wireless.
 

Reading Roblox support page, they say:

 

Make Sure the Appropriate Ports are Open The ports that Roblox uses is dependent on the Operating System used. The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly

 

It seems Deco is blocking some of those ports

Does it make sense?

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Re:Games don't work using Deco E3
2021-04-15 01:40:10

@nanomb 

In this way, Have you tried to refer to this link to open these ports on the iPad for the games:

 

https://www.tp-link.com/en/support/faq/1797/

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