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X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

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X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Krunch2021

2021-03-18 22:45:37 - last edited 2021-03-19 01:14:36

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Registered: 2021-03-18

X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

2021-03-18 22:45:37 - last edited 2021-03-19 01:14:36

Model: Deco X60

Hardware Version: V2

Firmware Version: 1.0.5 Build 20201013 Rel. 64247

Via Deco app, under HomeCare, Parental Controls, Child, Insights,

I've noticed Wi-Fi calling showing the child using 4.0 hours usage (eventually blocking the 4 hour "Time Control" set for all of their devices).

Enabling wifi calling on their phone shouldn't cause their Time Control to prematurely reach its set limit - and then block Internet access for all of their devices.

---
Also noted that Update Deco via App offers no new firmware: 1.0.5 Build 20201013 Rel. 64247

While TPLink website (https://www.tp-link.com/ca/support/download/deco-x60/v2/#Firmware) offers 2 newer builds: Deco X60(US)_V2_1.5.1_20210204

Also found a Parental controls fix in these forums: https://static.tp-link.com/2020/202012/20201222/Deco_x60_1.0.5_fix_parental_control_issue.zip

Doesn't give me confidence in this product that I should have to go searching for newer firmware than just be offered it.

1 Reply

TP-Link

2021-03-19 07:37:08

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Registered: 2018-07-23

Re:X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

2021-03-19 07:37:08

@Krunch2021

Hi,

The firmware 1.5.1 just released several days ago and it has not been pushed to all the users so that some customers could receive the new firmware notification at the first time, while others might need to wait for a while;

As for the Wi-Fi calling time, some customers shared that the phone requires to be on the network all the time for calls texts so that Deco might consider the smartphone is online all the time and calculate the internet service time;

And if it is the same as your current situation, please try to turn off the Wi-Fi on the iPhone when no need to use it.

Thank you very much.

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X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

X60v2 Parental Controls reports increasing "Wi-Fi Calling" time that eventually blocks child devices

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