Archer T3U won't connect by USB3.0 anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer T3U won't connect by USB3.0 anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer T3U won't connect by USB3.0 anymore
Archer T3U won't connect by USB3.0 anymore
2021-03-14 17:00:10 - last edited 2021-03-18 02:03:23
Model: Archer T3U  
Hardware Version:
Firmware Version:

Hi,

 

My T3U was working fine on my W10 computer until yesterday when I change RAM and W10 received one or several updates (?). Not fully sure about that.

 

Nevertheless, I end up facing the same issue faced by others:

 

- the dongle is not recognized by the PC (typical USB connection then disconnection sound from W10 is played)

- when launching the troubleshooting of W10, it ends up working for a while and then it disconnects again

 

I have updated the driver fof the T3U following different links and procedure (the one of the product support page, one in different post).

 

I even followed that FAQ: link

 

Still doesn't work.

 

Thanks for your help,

 

Pierre

  0      
  0      
#1
Options
5 Reply
Re:Archer T3U won't connect by USB3.0 anymore
2021-03-15 06:01:21 - last edited 2021-03-18 02:03:23

@PierreCN  Hi, 

 

With T3U plugged in, please check if adapter hardware is detected by your PC or not : Windows icon -> search" Device manager" -> Network adapter/Other device.

It could be shown  as "Tp-link Wireless XX "  or " 802.11n/ac" or its chipset model like RTLXX. 

 

Plug the adapter to another USB port on your PC.

As a comparison, plug T3U into a different PC and see hardware is detected in device manager or not as well. 

 

If hardware is detected, please double-click on tp-link adapter and check Device Status and send us a photo, and check share us a photo of the  driver date and motherboard info as this FAQ: How to check driver version of TP-Link adapters and system information of your computer?
https://www.tp-link.com/support/faq/2722/

  0  
  0  
#2
Options
Re:Archer T3U won't connect by USB3.0 anymore
2021-03-15 16:43:30 - last edited 2021-03-17 13:09:36

@Solla-topee 

 

Thanks. I got an newer driver via another channel and it seems to have fixed the issue. Will keep you posted if the problem arises again.

 

https://static.tp-link.com/beta/2021/202101/20210108/RTLWlanU_WindowsDriver_1030.41.0514.2020_Drv_3.00.0036(26078).zip

  3  
  3  
#3
Options
Re:Archer T3U won't connect by USB3.0 anymore
2021-03-16 07:04:31

@PierreCN Great, thank you for your update!

  0  
  0  
#4
Options
Re:Archer T3U won't connect by USB3.0 anymore
2021-03-17 13:11:02

@Solla-topee I spoke too fast. The problem came back after a while, with the adapter disconnecting/reconnecting itself (USB connection lost, with the typical windows sound indicating it). Any idea what to do now?

  0  
  0  
#5
Options
Re:Archer T3U won't connect by USB3.0 anymore
2021-03-18 02:02:45 - last edited 2021-03-18 02:05:28

@PierreCN Hi,

 

Thank you for your update,  after the Windows disconnection sound, please check can you find adapter  under

Device manager-> Network adapter/ Other? Double click on tp-link adapter and check the Device Status, is there any Error? 

 

If possible, you could try this adapter on a different computer, and see if it could be always recognized . 

May I have a photo of the computer motherboard information & driver date of your computer, thank you!

https://www.tp-link.com/support/faq/2722/

 

  0  
  0  
#6
Options