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Problem of media server services

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Problem of media server services

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BobriB

2021-03-14 10:48:06

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Registered: 2021-03-14

Problem of media server services

2021-03-14 10:48:06

Model: Archer AX50

Hardware Version: V1

Firmware Version: 1.0.9 Build 20200708 rel.55037(4555)

Dear Sirs,

I have the following problem: i use my router with external HDD SEAGATE BACK UP PLUS HUB 6TB. I see all the files through fttp, but as media server /DNLA/ i can see only the files that are recorder on HDD when I connect the HDD for the firs time with USB port of my router. After that, any new file - jpg, avi, mkv etc which i record on HDD is visible only through fttp. They are not visible on my DNLA devices, including my PC with Windows 10. It seems like the file's content is not reindexing or update.

I try everything: restarting the router, connecting / disconnecting HDD, switching ON/OF Network Neighborhood method,

Bellow are the printscreen on my preferences.

Thank you in advance!

Boyan Stoynev

2 Reply

Kevin_Z

2021-03-16 03:03:21

Posts: 21544

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Registered: 2018-12-24

Re:Problem of media server services

2021-03-16 03:03:21

@BobriB

Hi Boyan, how many media files in this HDD?

Can you check if you have the same problem when you access the AX50's Media Server (not the SMB network share) via "Windows Media Player"?

Is there a hidden folder named ".TPDLNA" on the USB disk that contains a file "files.db"? You could try to delete that *.db file (or rename or move, if you want to keep it for later) and then replug the HDD to your router and check if that makes any difference.

BTW, what is the format of this HDD? If possible, please check if you still have an issue with a smaller USB disk or HDD.

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BobriB

LV1

2021-03-16 07:27:03

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Registered: 2021-03-14

Re:Problem of media server services

2021-03-16 07:27:03

@Kevin_Z

Hi, Kevin, thank you!

I will check your proposal, but i understand what is the problem: the router have limited number of media files to be indexed. I have about 100 000 pictures. When i uncheck for sharing the folder with my pictures everything is OK.

Of course, this is very annoying, but I hope this will be fixed in some further firmware update.

Problem of media server services

Problem of media server services

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