Error 4716 - The entry in use cannot be deleted (Service Filtering)
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Hello
I have recently invested in a VR600 as got fed up with my old Sky Hub. Was playing with the settings and set up a Service Filter. However now want to delete it as it seems to cause havoc with devices. I can switch off Service Filter the toggle twitch, but it is impossible to the the line item underneath.
Every time i get an error message "Error 4716 - The entry in use can not be deleted"
And when i try and change the setting on it, i get the error message "Error 9003 - Invalid value"
Any ideas?
Thanks
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Hi, Welcome to the community.
The previous user fixed this issue by changing the device login password to "admin". But the senior engineers think it might be due to the network caches. So he also suggested changing to a different browser and clearing the browsing history or access in Incognito Mode.
Please leave me a message for notification if I did not see the reply in time.
Thank you very much.
Best Regards.
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