Trend Micro Security Database does not update automatically

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Trend Micro Security Database does not update automatically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Trend Micro Security Database does not update automatically
Trend Micro Security Database does not update automatically
2021-03-02 16:54:38
Model: Deco X60  
Hardware Version: V2
Firmware Version: 1.0.5

I recently replaced my M9's with X60's and am generally happy about the upgrade (ie I now get a decent signal out to my home office, and we can support a higher number of concurrent connections)

The only issue I'm having is that the Trend security database does not automatically update, and when I tap the "refresh" button at the bottom of the screen, it does not refresh either. The only way I have successfully refreshed it is by doing a reboot on the main router.

Is this a bug being fixed at some point?

 

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Re:Trend Micro Security Database does not update automatically
2021-03-03 07:11:15

@Iconic 

Hi, thanks for your feedback.

Could you please send a video clip about the database updating issue on the Deco X60?

By the way, what is the current date on the Trend Micro Security Database?

Thank you very much and wait for your reply.

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Re:Trend Micro Security Database does not update automatically
2021-03-03 07:20:01

@TP-Link As requested, video. I did reboot the unit last night, hence the date showing yesterday. However, it wont update now until I reboot it again.

File:
21-03-03-07-16-36.mp4Download
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