PPPOE IP missing problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PPPOE IP missing problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
PPPOE IP missing problem
PPPOE IP missing problem
2021-02-08 18:29:39
Model: Archer C20  
Hardware Version: V5
Firmware Version: Archer20C20(US)_V5_201214

Sametime network connection loss than  restart my router again cannot network. 

My router set-up PPPOE mode i think  PPPOE ip missing problem this version.

  0      
  0      
#1
Options
1 Reply
Re:PPPOE IP missing problem
2021-02-09 03:31:32

@Reyad84 

 

Hi, may I know who is your ISP? Do you have internet access when you connect a computer directly to the modem, and dial up on the computer?


Kindly show us the Status page on the C20 when it is connected to the modem, if there is a WAN IP address, please try to change the DNS server on the C20 internet to 8.8.8.8 and 8.8.4.4, then reboot the WR841N then confirm.


If there is no WAN IP address on the C20, please check this guide to do some basic troubleshooting:
https://www.tp-link.com/support/faq/1556/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options