Trouble connecting my MacBook Air to wifi

Kevin_Z

2021-02-04 08:08:23

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Re:Trouble connecting my MacBook Air to wifi

2021-02-04 08:08:23

@SarahL

Have you figured this out? The WPA2 password is the wireless password you've created for the wireless network when you set it up. If you are not sure, please login to the web interface page of the AX1800, then go to Wireless Settings page, you will be able to find or change it.

Here is the guidance to check or change the wireless settings: https://www.tp-link.com/support/faq/2215/.

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SarahL

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2021-02-04 12:48:19

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Re:Trouble connecting my MacBook Air to wifi

2021-02-04 12:48:19

@Kevin_Z

When I use the password to connect on my phone it works fine, but it doesn't work connect on my Mac (I actually tried two Macs...). I am certain that the password I'm entering is correct. I even tried changing the password.

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#3

Kevin_Z

2021-02-05 09:10:40

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Re:Trouble connecting my MacBook Air to wifi

2021-02-05 09:10:40

@SarahL

Can I have the OS version of the two Macs, are they both MacBook Air? Please ensure they can connect to other wireless networks.

What if you enable the guest network, will they connect?

Make certain there is no special settings or blacklist for these two Macs, you may try to reset the AX1800 to factory defaults, then reconfigure it from scratch to confirm.

Just to confirm, is the model number Archer AX1800 or AX20?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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SarahL

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2021-02-05 16:59:48 - last edited 2021-02-07 01:07:08

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Re:Trouble connecting my MacBook Air to wifi-Solution

2021-02-05 16:59:48 - last edited 2021-02-07 01:07:08

@Kevin_Z

I did a factory reset and was able to connect on both devices - thank you!

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#5

Kevin_Z

2021-02-07 01:07:21

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Re:Trouble connecting my MacBook Air to wifi

2021-02-07 01:07:21

@SarahL

Great.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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Trouble connecting my MacBook Air to wifi

Trouble connecting my MacBook Air to wifi

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