Old network occasionally reappears

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Old network occasionally reappears

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Old network occasionally reappears
Old network occasionally reappears
2021-01-28 18:31:09 - last edited 2021-01-28 20:16:44
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.5.1 up to date

Been using three deco M5's in the house for a few months and all running okay.
 

Yesterday have a power cut to the house for some reason this put the virgin media modem back into router mode. I put it back to modem mode and TP Link adviced via Chat to set up the decos again due to issues. 
 

so with there help, I set up a new network, re-set the satellite Decos and reconnected them.

 

BUT... shortly after I had problems holding a connection. When I opened the app sometimes I could see the old network name, and then sometimes it would disappear, and the new network name would be there.
 

So yesterday I deleted the old network name on the app (top of App clicked on 3 ... on old network). But unfortunately it appeared to have deleted the new network as well, therefore I had to set it up for a third time again today but now having the same issues with the old network name reappearing and loosing connection.

 

Any advice appreciated, thank you!

 

(main deco is V3, kitchen V3, upstairs older M5. But I had no problems previously!)

 

EDIT: forgot I have a 4th Deco occasionally connected hardwired by Ethernet cable to a log cabin in the garden! 🤦🏽‍♀️ Problems happen when I connect it! So I need to set up this Deco again!  

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Re:Old network occasionally reappears
2021-01-29 08:28:54

@LiLi79 

Hi, thank you very much for your kind feedback.

When the old network appeared again, did you still see the new network you just created?

And what is the LED light status on the main Deco

If you choose the new network name, what would be the error message on the APP?

By the way, did you always use the same wireless SSID for the two Deco network?

Thanks a lot and wait for your reply.

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