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Old networks won't go away, can't find way for Deco to delete it

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Old networks won't go away, can't find way for Deco to delete it

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Old networks won't go away, can't find way for Deco to delete it
Old networks won't go away, can't find way for Deco to delete it
2021-01-21 04:55:47 - last edited 2021-01-22 05:55:07
Model: Deco M3  
Hardware Version:
Firmware Version:

Hello,

 

I recently had a problem with my Deco and had to reset it. For some reason, it will not let me create my wi-fi network with the same name as the one I had before.

 

I reset my Decc, did a factory reset and yet I still get the "Failed to create Wi-Fi network - Several networks have the same name."

 

I've only used that name on the Deco, and it's still somehow showing up as available (albeit with no internet).

 

How do I get the Deco to "forget" or delete the old one as it seems to still be somehow storing it.

 

Thanks!

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#1
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1 Accepted Solution
Re:Old networks won't go away, can't find way for Deco to delete it-Solution
2021-01-22 05:54:52 - last edited 2021-01-22 05:55:07

@bnlproductions 

Hi,

Thank you very much for your time and patience.

Please refer to the attached picture to have a look:

 Thanks a lot and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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#2
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Re:Old networks won't go away, can't find way for Deco to delete it-Solution
2021-01-22 05:54:52 - last edited 2021-01-22 05:55:07

@bnlproductions 

Hi,

Thank you very much for your time and patience.

Please refer to the attached picture to have a look:

 Thanks a lot and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
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  0  
#2
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Re:Old networks won't go away, can't find way for Deco to delete it
2021-10-16 16:14:39
Hi! I had the same issue as the person who posted originally and this procedure did not work for me. The first wi-fi network I created no longer shows up in the Deco app, so I ended up having to create a new one after doing the hard reset on the Deco S4. But it still shows up as an available wi-fi network via the native Settings app both on iOS and Android OS. Any suggestions? Please advise and thanks in advance!
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#3
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Re:Old networks won't go away, can't find way for Deco to delete it
2021-10-18 03:45:32

@valerieann 

Hi, did you mean that even though you have deleted it from Deco APP and also perform a hardware reset, you could still see the old network in the available networks/other networks on IOS and Android OS?

Can I have some pictures?

If you power off all the Deco units, would it disappear as well?

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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Replies: 3

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