VC220-G3u MODEM CONNECTION PROBLEMS

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VC220-G3u MODEM CONNECTION PROBLEMS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ertac

2021-01-19 17:50:14

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Registered: 2021-01-19

VC220-G3u MODEM CONNECTION PROBLEMS

2021-01-19 17:50:14

hello dears,

I got a new modem from mu internet supplier which model no is VC220-G3u. I think it is a very brand new model of TP-Lİnk.

unfortunately I'm facing with connection drops several times in a day. I'm using 2.4 Ghz freq.in general.

I've tried to find an update and solution for this problem and unfortunately couldnot find.

How can I get over this problem?

Is this a cronic problem ?

Is this a software problen and could it be solved with an update?

kindly regards and waiting feedback.

firmware : VC220-G3u-v2.0_200529

hardware : VC220-G3u v2 00000000

1 Reply

Kevin_Z

2021-01-27 07:13:23

Posts: 21581

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Registered: 2018-12-24

Re:VC220-G3u MODEM CONNECTION PROBLEMS

2021-01-27 07:13:23

@ertac

Hello, thanks for posting on the TL-Link Community.

VC220-G3u seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

Generally, the support for this customized version is thus covered by your ISP, and we suggest you contact your ISP to troubleshoot.

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

VC220-G3u MODEM CONNECTION PROBLEMS

VC220-G3u MODEM CONNECTION PROBLEMS

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