Red light when connecting to existing av2000 powerline

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Red light when connecting to existing av2000 powerline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AndersonCS

2021-01-18 09:37:08 - last edited 2021-01-18 10:01:42

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Registered: 2021-01-18

Red light when connecting to existing av2000 powerline

2021-01-18 09:37:08 - last edited 2021-01-18 10:01:42

Model: TL-PA4020P KIT

Hardware Version:

Firmware Version:

Just bought an av600 starter kit (pa-4022p) and I want to connect it to my existing av2000 powerline network (uses TL-PA9020)

i have tried just plugging in and pairing but my av2000 units just start showing a red led against powerline. I was prepared to accept reduced speed but is there an incompatibility that prevents me from running both on the same powerline?

if not I'm open to ideas

1 Reply

TP-Link

2021-01-19 06:27:43

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Registered: 2018-07-23

Re:Red light when connecting to existing av2000 powerline

2021-01-19 06:27:43

@AndersonCS

Hi, thank you very much for your feedback.

For your case, could you please help run a simple test:

Plug 1*TL-PA4022p +1*TL-PA9020 on the same power strip;
Check the powerline light whether it is red again;

--if it is , please also help me save a picture of the low powerline rate on the utility so that we would forward your case to the senior engineers later;

By the way, may I know the hardware and firmware version about the TL-PA4022p KIT and TL-PA9020 KIT?

Thanks a lot.

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Red light when connecting to existing av2000 powerline

Red light when connecting to existing av2000 powerline

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