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RE300 extender will not connect to 5g

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RE300 extender will not connect to 5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE300 extender will not connect to 5g

2021-01-15 13:55:26 - last edited 2021-01-21 08:58:11

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Registered: 2021-01-15

RE300 extender will not connect to 5g

2021-01-15 13:55:26 - last edited 2021-01-21 08:58:11

Model: RE300

Hardware Version:

Firmware Version:

I have a RE300 range extender. Configured 2.4 OK. Can not get 5 to configure. I have a Verizon router. Only way I could get 2.4 to work is using the WPS method. But, it still would not configure 5g. Manual with re300 said to press WPS a second time to configure 5g. I did not work. Tether app does not work. Updated firmware and tried set up again. Still no help. Only 2.4 LED is on and tether app shows 5g is off. Please help.

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#1

1 Accepted Solution

2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

Posts: 6831

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Registered: 2018-07-23

Re:RE300 extender will not connect to 5g-Solution

2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

Hi, sorry for the delay.

May I know the exact model of Verizon router?

Could you please try to update the firmware to the following one to have a look:

https://static.tp-link.com/2020/202011/20201110/RE300_V1_201110.zip

Thank you very much and wait for your reply.

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Recommended Solution

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#2

3 Reply

2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

Posts: 6831

Helpful: 2994

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:RE300 extender will not connect to 5g-Solution

2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

Hi, sorry for the delay.

May I know the exact model of Verizon router?

Could you please try to update the firmware to the following one to have a look:

https://static.tp-link.com/2020/202011/20201110/RE300_V1_201110.zip

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Recommended Solution

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#2

LV1

2021-01-21 11:32:03

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Re:RE300 extender will not connect to 5g

2021-01-21 11:32:03

I found the problem and now is working. Hope this helps others. Found the 5g on my router set to manual channels. Changed to 40. After saving my settings to verizon router 5g light came on Re300 and is now working very well.

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#3

LV1

2021-01-21 18:26:40

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Registered: 2021-01-21

Re:RE300 extender will not connect to 5g

2021-01-21 18:26:40

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#4