My Archer c6 doesn't even give 20 Mbps download speed.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.My Archer c6 doesn't even give 20 Mbps download speed.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I bought an Archer C6 around June 2020 to support my 150 Mbps connection from Act Fibrenet because my old router only supported till 100 Mbps. As soon as I setup the router, I did a speedtest (by Ookla) and I got exact 150 Mbps upload and download. I was very happy to see that.
Around mid November, my online classes started to lag, so I did a speed test again and I was shocked to see only 10 Mbps! I thought it was the ISP problem so I called their engineer and he checked the modem and all connections and everything was fine! He told to contact TP link support, so I went to my TP link authorised service center in December in Hyderabad and described my problem. They took the router and they told me they'll give a replacement, I was very happy, I got the replacement around 2nd Jan and when I tested the speed, I was shocked to see that it was still the same :(
I didn't know what was wrong so I called tp link via phone, he told me change the channel and MHz but that still didn't change anything. I'm still getting very slow speed and with my old D-Link router I'm still able to get 100Mbps which is its limit. Please help me.
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@Ivaylo any idea what to do now? Can you tag some offical to help me out?
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@Ivaylo Thank you for reminding.
@Snehil Just want to confirm, is the QoS on the C6 on or off? Try to disable it if it is currently on, then reboot the C6, and confirm the speed again.
If the QoS is off already, while the speed is still slow, reset the C6 to factory defaults by pressing and holding the reset button on the C6, reconfigure it from scratch after that, leave all the parameters by default, and only set up the internet on the C6, connect your computer to the C6 5G network, confirm what is the speed you can get.
BTW, it is suggested to try with another CAT 5e or CAT 6 cable between the ISP modem and the C6 to check if that makes a difference.
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@Kevin_Z Just got the replacement router today and still the same speeds :( Must be some error in the settings, please help me figure it out. Any beta firmware that might help?
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Can we have the screenshot of the Ethernet Negotiation speed as below?
https://www.tp-link.com/support/faq/2472/
When you connect the computer directly to the LAN port of the Archer C6, how about the link speed? You can check it as this: https://www.tp-link.com/support/faq/2899/.
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