Deco Mesh Environment daily client disconnects and AP devices disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco Mesh Environment daily client disconnects and AP devices disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco Mesh Environment daily client disconnects and AP devices disconnecting
Deco Mesh Environment daily client disconnects and AP devices disconnecting
2021-01-11 22:04:53
Model: Deco  
Hardware Version: V2
Firmware Version: 1.5.1

My Deco environment setup

 

Main DECO:

 

DECO M5 v2 Firmware: 1.5.1

 

Satilite Devices:

 

M4R Firmware:1.4.3  connect via gigabit ethernet cable backhaul to M5 Main

 

W2400 Firmware:1.4.3  connected via wireless to M5 Main

 

Two M3W Firwamre 1.0.6

 

 

Problem:

 

Since upgrading to the newest M4 and M5 firmware releases, both the Satilite and Client devices will randomly disconnect and receive poor bandwidth.

 

This impacts all client devices- IPHONE 11, Samusung S10, 2020 Amazon Fire Tablet, HP and Dell Laptops. The signal strength on all devices are full bars, but poor or stall loading of internet sites and applications.

 

I have to consistantly disconnect and reconnect to the network to load apps and resolve internet pages. If the satilite devices loose connection I need to reboot the enitre network, Reboot the main, then all the satilites at the same time to restore stability to the network.

 

The network optimization feature 99% of the times reports the network is perfect.

 

Connecting my laptop via ethernet cable the connection is great, the issue is solely with the wireless connection.

 

 

Troubleshooting:

 

All decos are more 40' plus apart and spread out over 3 floors. I have a spare M5 and W2400 used for testing.

 

I swapped out the main M5 with the  Spare M5- no change

 

Swapped out the M5 with a spare w2400 and set the M4R as the main Deco- No change

 

Removed the w2400- No change

 

Removed the w2400 and MR4 - No change

 

Moved the Decos into different locations- No change

 

Setup the M5 by itself, no Deco AP Satilites - No change.

 

Turned off Fast Roaming- No Change

 

 

 

This all started after the recent firmware update the M4, W2400. Then updating the M5 to the most recent firmware seemed to make it worse. 

 

 

 

 

 

 

 

 

 

  0      
  0      
#1
Options