tp-link ac1750 extender re450 no internet access
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Trying to be as calm as possible I would like some help please.
Having gone through the setup with the tp-link ac1750 extender re450 I get no internet access on my phone or laptop no matter where I am in the house or if I use a wireless connection or ethernet cable.
The passwords I enter for the 2 bands (2.4 and 5) are the ones used on the router (sky er115). I have reset the tp link more times than I can count now (40+) with no change.
Having learnt about mac filtering there is none on the sky router from what I can see and the settings in the tether app look fine aswell.
All the lights turn on and I can connect devices to the tp-link but I never get internet access despite my router working fine as I have been using it on the other device to trouleshoot this issue.
Hopefully someone has an idea on what is going on and can help.
Note- I have split the bands and that didn't make a difference. I have run out of options.
Hi, please refer to the following instruction:
1. make sure the RE450 v3 is on the latest firmware;
2. log into the RE450 and go to settings>network to manually configure the DHCP settings;
keep the IP address within the IP address pool of SKY ER115 and default gateway is the LAN IP address of the SKY router;
such as the case 3 on the following link: https://community.tp-link.com/en/home/forum/topic/198516
---if still no difference, please leave me a private message and I would forward your case to the senior engineers for further help.
Thanks and wait for your reply.