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Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

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Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

cp3t3r5

2021-01-05 14:16:52

Posts: 1

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Registered: 2021-01-05

Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

2021-01-05 14:16:52

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.4.3 Build 20200918 Rel. 74289

I've connected a TL-SG1005D unmanaged ethernet switch to my main DECO to create more ethernet port connections. I connected a smart TV by ethernet cable to the switch. There is another connection from the switch to a TL-PA7010P V3.0 powerline adapter. After watching Youtube or Netflix for appx 10 mins on the smart TV, I lose internet access across all my 3 DECOs. Only a reboot of my main DECO recovers internet access.

1 Reply

TP-Link

2021-05-11 11:18:52

Posts: 6831

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Registered: 2018-07-23

Re:Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

2021-05-11 11:18:52

@cp3t3r5

Hi, sorry for the delay.

Did you still have the same issue about the smart TV with Deco?

if yes, could you please help me check the following details:

1. Would all the Deco turn red when the internet connection lost?

2. If not rebooting the main Deco, would unplugging the TV from the switch restore the internet connection?

3. Would connecting the TV via cable to the satellite Deco have the same issue?

Thank you.

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Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

Loss of internet connection using TL-SG1005D ethernet switch with DECO M4

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