Slow connection

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Slow connection

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Slow connection
Slow connection
2021-01-05 10:50:49
Model: Archer VR600  
Hardware Version: V1
Firmware Version: 0.2.0.0.9.1.v 0074.0 Boild 170504 Real 68210n

Good morning. I installed the modem router ARCHER VR600 following the directions from the app. But the connection is much slower than expected. What can be the cause? Thank you 

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#1
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17 Reply
Re:Slow connection
2021-01-05 22:37:27

@Ilmauri62 

 

Could you elaborate on what you mean by the connection is slower?  Is this WiFi or Internet and how are you testing this?

 

 

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#2
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Re:Slow connection
2021-01-05 23:30:20

@Philbert 

thank you Philbert,

from the moment I installed the new modem-router, both the internet and wifi connections became slower (about 40% slower). 
I test it with the app "Fing" and with the program "Speedtest Ookla" in internet.

Thanks again

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#3
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Re:Slow connection
2021-01-05 23:36:53

@Ilmauri62 

 

What was the old router you had been using and what is your current connection type?  

 

If you can send me a screenshot of the WAN connection at moment to take a look at, I have the same router :)

 

It should look like this, you need to go to advanced.. status..   also what firmware version are you running?  latest is

Firmware Version:0.4.0 0.9.1 v0074.0 Build 200701

 

 

 

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#4
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Re:Slow connection
2021-01-06 00:34:29

@Philbert 

 

Firmware Version: 0.2.0.0.9.1.v 0074.0 Boild 170504 Real 68210n

 

the older router is D-link.

Currently no fiber internet connection.

Here is the current modem status:

 

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#5
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Re:Slow connection
2021-01-06 00:39:27

@Ilmauri62 

 

Hey

 

Ok so it looks like you are running the old firmware from 2017, there has been a good few updates since then and I believe one of them is a WAN connection patch

 

Try and update the firmware on the device, look at the build number as this is the date it was released in reverse..   Boild 170504    -  2017 / 05/ 04   look for something 2020, do an uupdate and reconnect then we can take another look for you

 

 

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#6
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Re:Slow connection
2021-01-06 01:22:42

@Philbert 

 

I found these two updated versions, which of the two do you suggest me to load? 

As you see, the one of June is "Beta":

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#7
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Re:Slow connection
2021-01-06 09:34:20
I have been running the June Beta for a while now (since june) and not had any issues. This was the performance upgrade one i had in mind Try the one before in March if you feel better not using the beta
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#8
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Re:Slow connection
2021-01-06 13:06:32

@Philbert 

Hi Philbert, 

here is the status with the updated version Firmware Beta:

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#9
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Re:Slow connection
2021-01-06 13:12:57

@Ilmauri62 

 

Hey


Thanks for the update, so your line speed is around 7.3 mbps down and 0.8 up, that hasnt change which is what I was expecting.

 

Try doing some speed tests now on both Wired and Wireless and post us the results.    Speedtest.net   and   fast.com are usually quite good.   

 

Once we have that we can see if its specifically WiFi that is slowing you and go down that route  smiley

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#10
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Re:Slow connection
2021-01-06 13:17:15


Hi Philbert,

and here is the update version with Firmware of March - besides, I realized that after these updates , the icon lights on the modem don't appear anymore:

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#11
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