Deco M5 red light across all three unit. Reboot (power cycle) main unit, didn't fix.
Deco M5 red light across all three unit. Reboot (power cycle) main unit, didn't fix.
At some point this evening all three deco's seemed to fail with their wireless connectivity. After a good while I noticed all the Deco's had a red light and I could not log into the Deco app on my phone. Note: Wired devices were still working.
I power cycled the main Deco unit and waited for 5+ mins and even after all that time, the light remained red. But during this the wired devices connected and worked again.
After that 5 minutes, I rebooted the (Sky) router, while the main deco was tuned off again, and then a minute later turn the main deco back on. The Deco went through its boot up lights, and then to red. 5-8 minute later the Deco's finally started becoming available/green again.
I shouldn't have to kick a mesh network back into life in this fashion.
Assuming this happens again, what can I look at. eg: If I log into the deco console over a browser on a wired PC can I look at the logs to deduce what the cause of a failure is?
Note: All M5s have the most upto date firmware etc etc.
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As someone who spent very many hours of his career reading through the logs, and providing IT support, and managing large enterprise networking environments, my motto: if system operates satisfactory, ignore the logs.
Also, based on personal experience working with software developers whose code generates these logs: as long as there are no issues with system performance, any logs escalations to developers will be politely ignored, more often than not. Because, it appears they have similar motto I do.
Finally, if there is an issue with the system, telling developers what log lines to look at is never a good idea. Because, they know better. :)
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@TP-Link I replied a week ago? Did my response help?
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