Android phone looses connection on Deco X20

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Android phone looses connection on Deco X20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Android phone looses connection on Deco X20
Android phone looses connection on Deco X20
2020-12-19 20:32:54
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.2.6 Build 20201013 Rel. 58271

Hello community,

 

I've been running X20 network for a couple of months and things are generally working fine. Connection speed is good and the three units are communicating well. One unit is connected through ethernet backhaul. The rest of the configuration is more or less standard and using what was default configuration from factory settings.

 

I am, however, constantly experiencing that my Samsung Galaxy S8 reports "bad internet quality" and switches to mobile data. If I turn off wifi on the phone and back on again, everything is working fine and fast. I'm not sure on where to start troubleshooting, so am hoping for some advise here. I have a theory that this happens when my phone is switching from one Deco unit to another, but it's just a theory.

 

Any advise on where to troubleshoot is appreciated.

 

Best regards,

Jakob

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