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The Re305 set up is done and all signal lights are solid blue. But when trying to connect ext via mobile or tab the WiFi doesn't connect. It's a new device, not sure what's the problem any idea/help. Is this a device problem? Do I have to return the same.
Good day.
Could you please help me check the following information:
1. would there be any error message when these devices failed to connect?
--if it said connected but no internet, please try to update the firmware on the following link to have a look:
https://static.tp-link.com/2020/202006/20200622/re305v3_eu-up-ver1-1-2-P1[20200416-rel57708].zip
How to update the beta firmware: https://www.tp-link.com/support/faq/1406/
2. By the way, what is the model number of the home router?
Thank you very much.
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