Additional Mesh Unit NOT WORKING

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Additional Mesh Unit NOT WORKING

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Additional Mesh Unit NOT WORKING
Additional Mesh Unit NOT WORKING
2020-12-14 01:46:22
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.4.3 Build20200921 Rel. 42500

Hi!

 

Our unit Deco M9 Plus suddenly not working. 
 

The LED Lights won't light up and is not being detected by the iOS app. 
 

i tried plugging it in on a different outlet but it still won't switch on. 
 

i also tried to use the power supply of the working unit but it still won't switch on.

 

finally, I tried to call the support using the number from the website but the number doesn't exist. 
 

PLEASE HELPP!!

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