RE365 stops responding sometimes even as short as after 40 minutes
Hello,
Just purchased RE365 few days ago, installed it, upgraded the firmware to most recent version and at first sight, working perfectly. I utilize only 5Ghz band both to the router and to extended clients. I changed the name of the RE365's SSID so I am sure where I am connected to. I can get 120Mbps speeds when connected to the extender at locations where I did not get any signal of the main router at all.
However it happens regularly that the RE365 stops responding. Sometimes even after 40 minutes after power on. Sometimes it can work for 3-4 hours and then again, stops The internet connection is dropped. My main router logs it as "disconnected, extensive data loss". And it never reconnects again. I cannot access RE365's web page for configuration, it also stops responding to ping.
Sometimes the SSID is still being broadcast, but no device can connect to it. I tried with mobile phones and laptops of different brands. Sometimes the SSID is not broadcasted. At this weird stage the RE365 buttons do not work - pressing power or led just does nothing. The LEDs are lit, but one time it happened that all LEDs were off, as if the device was not getting any power.
Only a full power cycle - by taking the entire device out of the wall socket and plugging it in - helps. But only for sometime and then it happens again. Obviously it is not a solution.
I have done a factory reset and configured it again. Unfortunately it still stops working after some time.
I have seen some suggestions to use 2.4GHz link to the main router and 5GHz to extended clients (or vice versa). Actually I don't want to do this and still it seems only as some workaround. I wanted 5GHz extended network and this is still my target. If RE365 cannot do this for some reason, I will return the unit.
So the question is if my device is faulty, or this is normal for all RE365? Should I replace it under warranty?