Deco X20 v1.2 , latest firmware keep loosing connection, always on and off
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Hi,
I just got new Deco X20 , 3 units. All setup,Access point mode, all hardwired to my router in different rooms/floors. Updated to latest firmware as per the app shows me.
If I use 1 Deco X20 , it seems to work fine, good speed. However when I switch on the other 2 I keep loosing internet (not loosing the Wifi connection, but loosing internet on and off all the time)
So it makes the whole setup/idea useless.
Any ideas on how to fix it ? settings?
Btw any beta firmware available that might solve this issue ?
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Hi,
Could you please help me check the following information:
1. Please draw a network map about how the Decos are connected from the ISP modem to the end devices;
2. When you said: keep losing internet (not losing the Wi-Fi connection, but loosing internet on and off all the time), Do you mean internet is on and off but the Wi-Fi is connected all the time?
3. Would the 2 satellite Decos turn red randomly?
4. Since all the three Decos are on access point mode, would you please swap the location between Decos to see if the issue follows with the Deco or location?
https://www.tp-link.com/support/faq/2400/
Thank you very much.
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1. Please draw a network map about how the Decos are connected from the ISP modem to the end devices;
ISP (Fiber ONT) -> Router Tp-Link AX11000 (Wifi Off) -> Hardwired to Deco X20
2. When you said: keep losing internet (not losing the Wi-Fi connection, but loosing internet on and off all the time), Do you mean internet is on and off but the Wi-Fi is connected all the time?
Yes it seems like Wifi is connected but internet dropping. Well I can see on:
- My fireTV stick - network: I can see my Wifi connected and internet dropping
- iPhone: connected on Wifi and when no internet connection revert to 4G
3. Would the 2 satellite Decos turn red randomly?
Didn't noticed, I only see my main Deco turn red randomly
4. Since all the three Decos are on access point mode, would you please swap the location between Decos to see if the issue follows with the Deco or location?
Will try later
For now I confirm, when only 1 Deco , no issues at all, no dropping
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Last error logs:
Fri Dec 11 22:27:09 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:27:09 2020 daemon.err client_mgmt: client_mac:26-71-DF-11-9E-B9, client_ifname:ath05, client_action:disassociate
Fri Dec 11 22:27:09 2020 daemon.err client_mgmt: client(26-71-DF-11-9E-B9) disassocaite by if(ath05).
Fri Dec 11 22:27:17 2020 daemon.err udhcpd[8335]: Sending ACK to 192.168.68.50
Fri Dec 11 22:27:17 2020 daemon.err udhcpd[8335]: clear ip 3244a8c0
Fri Dec 11 22:27:47 2020 daemon.err udhcpd[8335]: Sending ACK to 192.168.68.50
Fri Dec 11 22:27:47 2020 daemon.err udhcpd[8335]: clear ip 3244a8c0
Fri Dec 11 22:28:04 2020 user.emerg : tp290,100[12320]: dhcp write
Fri Dec 11 22:28:06 2020 daemon.err udhcpd[8335]: Received SIGTERM
Fri Dec 11 22:28:08 2020 daemon.err udhcpd[13250]: udhcpd (v1.22.1) started
Fri Dec 11 22:28:08 2020 daemon.err udhcpd[13250]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Fri Dec 11 22:28:08 2020 daemon.err udhcpd[13250]: lease ip: 0xc0a84432
Fri Dec 11 22:28:08 2020 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Fri Dec 11 22:28:08 2020 user.emerg : tp217,505[13373]:
Fri Dec 11 22:28:08 2020 user.emerg : tp217,504[13373]:
Fri Dec 11 22:28:09 2020 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Fri Dec 11 22:28:09 2020 daemon.err udhcpd[13250]: Received SIGTERM
Fri Dec 11 22:28:09 2020 user.emerg : tp211,501[13297]:
Fri Dec 11 22:28:09 2020 user.emerg : tp211,501[13297]:
Fri Dec 11 22:28:09 2020 user.emerg : tp279,508[14228]:
Fri Dec 11 22:28:10 2020 daemon.err udhcpd[14449]: udhcpd (v1.22.1) started
Fri Dec 11 22:28:10 2020 daemon.err udhcpd[14449]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Fri Dec 11 22:28:10 2020 daemon.err udhcpd[14449]: lease ip: 0xc0a84432
Fri Dec 11 22:28:11 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:28:11 2020 daemon.err client_mgmt: client_mac:96-E2-CD-E7-44-0E, client_ifname:ath05, client_action:disassociate
Fri Dec 11 22:28:11 2020 daemon.err client_mgmt: client(96-E2-CD-E7-44-0E) disassocaite by if(ath05).
Fri Dec 11 22:28:11 2020 user.emerg : tp211,501[14572]:
Fri Dec 11 22:28:11 2020 daemon.err udhcpd[14449]: Received SIGTERM
Fri Dec 11 22:28:11 2020 user.emerg : tp211,501[14572]:
Fri Dec 11 22:28:13 2020 daemon.err udhcpd[15250]: udhcpd (v1.22.1) started
Fri Dec 11 22:28:13 2020 daemon.err udhcpd[15250]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Fri Dec 11 22:28:13 2020 daemon.err udhcpd[15250]: lease ip: 0xc0a84432
Fri Dec 11 22:28:13 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Fri Dec 11 22:28:13 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Fri Dec 11 22:28:13 2020 user.emerg : tp217,505[15301]:
Fri Dec 11 22:28:13 2020 user.emerg : tp217,504[15301]:
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: FTP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: TFTP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: H323
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: RTSP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: SIP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: PPTP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: L2TP
Fri Dec 11 22:28:13 2020 user.emerg : tp211,21[14572]: IPSEC
Fri Dec 11 22:28:29 2020 daemon.err udhcpd[15250]: Received SIGTERM
Fri Dec 11 22:28:29 2020 user.emerg : tp217,504[18557]:
Fri Dec 11 22:28:29 2020 user.emerg : tp289,502[18642]:
Fri Dec 11 22:28:29 2020 user.emerg : tp289,505[18642]:
Fri Dec 11 22:28:30 2020 daemon.err udhcpd[18820]: udhcpd (v1.22.1) started
Fri Dec 11 22:28:30 2020 daemon.err udhcpd[18820]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Fri Dec 11 22:28:30 2020 daemon.err udhcpd[18820]: lease ip: 0xc0a84432
Fri Dec 11 22:28:30 2020 user.emerg : tp279,508[19029]:
Fri Dec 11 22:28:31 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:28:31 2020 daemon.err client_mgmt: client_mac:96-01-EC-7A-94-D9, client_ifname:ath1, client_action:associate
Fri Dec 11 22:28:31 2020 daemon.err client_mgmt: client(96-01-EC-7A-94-D9) assocaite by if(ath1).
Fri Dec 11 22:28:32 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.51
Fri Dec 11 22:28:33 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.51
Fri Dec 11 22:28:33 2020 daemon.err udhcpd[18820]: clear ip 3344a8c0
Fri Dec 11 22:28:34 2020 user.emerg : tp289,502[19122]:
Fri Dec 11 22:28:34 2020 user.emerg : tp289,504[19122]:
Fri Dec 11 22:28:57 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:28:57 2020 daemon.err client_mgmt: client_mac:EE-C3-2A-0F-B2-3F, client_ifname:ath12, client_action:associate
Fri Dec 11 22:28:57 2020 daemon.err client_mgmt: client(EE-C3-2A-0F-B2-3F) assocaite by if(ath12).
Fri Dec 11 22:29:00 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.52
Fri Dec 11 22:29:03 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:29:03 2020 daemon.err client_mgmt: client_mac:DC-FB-48-13-60-C3, client_ifname:ath1, client_action:associate
Fri Dec 11 22:29:03 2020 daemon.err client_mgmt: client(DC-FB-48-13-60-C3) assocaite by if(ath1).
Fri Dec 11 22:29:04 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.53
Fri Dec 11 22:29:04 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.53
Fri Dec 11 22:29:04 2020 daemon.err udhcpd[18820]: clear ip 3544a8c0
Fri Dec 11 22:29:32 2020 daemon.err uhttpd[3268]: ath22 no frequency information.
Fri Dec 11 22:29:32 2020 daemon.err uhttpd[3268]:
Fri Dec 11 22:29:33 2020 daemon.err uhttpd[3268]: ath22 no frequency information.
Fri Dec 11 22:29:33 2020 daemon.err uhttpd[3268]:
Fri Dec 11 22:29:38 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:29:38 2020 daemon.err client_mgmt: client_mac:96-01-EC-7A-94-D9, client_ifname:ath1, client_action:disassociate
Fri Dec 11 22:29:38 2020 daemon.err client_mgmt: client(96-01-EC-7A-94-D9) disassocaite by if(ath1).
Fri Dec 11 22:29:43 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:29:43 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:associate
Fri Dec 11 22:29:43 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) assocaite by if(ath02).
Fri Dec 11 22:30:05 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:30:05 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:disassociate
Fri Dec 11 22:30:05 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) disassocaite by if(ath02).
Fri Dec 11 22:30:08 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:30:08 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:associate
Fri Dec 11 22:30:08 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) assocaite by if(ath02).
Fri Dec 11 22:30:16 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:30:16 2020 daemon.err client_mgmt: client_mac:96-01-EC-7A-94-D9, client_ifname:ath1, client_action:associate
Fri Dec 11 22:30:16 2020 daemon.err client_mgmt: client(96-01-EC-7A-94-D9) assocaite by if(ath1).
Fri Dec 11 22:30:16 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.51
Fri Dec 11 22:30:16 2020 daemon.err udhcpd[18820]: clear ip 3344a8c0
Fri Dec 11 22:30:16 2020 daemon.err udhcpd[18820]: clear ip 3344a8c0
Fri Dec 11 22:30:16 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.51
Fri Dec 11 22:30:17 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.51
Fri Dec 11 22:30:17 2020 daemon.err udhcpd[18820]: clear ip 3344a8c0
Fri Dec 11 22:30:30 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:30:30 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:disassociate
Fri Dec 11 22:30:30 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) disassocaite by if(ath02).
Fri Dec 11 22:30:32 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:30:32 2020 daemon.err client_mgmt: client_mac:DC-54-D7-B3-3F-F9, client_ifname:ath1, client_action:associate
Fri Dec 11 22:30:32 2020 daemon.err client_mgmt: client(DC-54-D7-B3-3F-F9) assocaite by if(ath1).
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: clear ip 3644a8c0
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: clear ip 3644a8c0
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: clear ip 3644a8c0
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: clear ip 3644a8c0
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending OFFER of 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: Sending ACK to 192.168.68.54
Fri Dec 11 22:30:33 2020 daemon.err udhcpd[18820]: clear ip 3644a8c0
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: Failed to execute call dispatcher target for entry '/admin/client'.
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: The called action terminated with an exception:
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: bad argument #1 to 'lower' (string expected, got nil)
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: stack traceback:
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: [C]: in function 'assert'
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: ?: in function 'dispatch'
Fri Dec 11 22:30:36 2020 daemon.err uhttpd[3268]: ?: in function <?:218>
Fri Dec 11 22:36:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:36:45 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:associate
Fri Dec 11 22:36:45 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) assocaite by if(ath02).
Fri Dec 11 22:36:54 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:36:56 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:02 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:02 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:05 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:07 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:37:07 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:disassociate
Fri Dec 11 22:37:07 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) disassocaite by if(ath02).
Fri Dec 11 22:37:08 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:13 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:14 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:16 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:20 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:21 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Fri Dec 11 22:37:21 2020 daemon.err client_mgmt: client_mac:EA-C3-2A-0F-B2-3E, client_ifname:ath02, client_action:associate
Fri Dec 11 22:37:21 2020 daemon.err client_mgmt: client(EA-C3-2A-0F-B2-3E) assocaite by if(ath02).
Fri Dec 11 22:37:24 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:26 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:27 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:32 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:35 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:35 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:38 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:38 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:44 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:46 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:49 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:50 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:56 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:37:57 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:00 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:02 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:08 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:08 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:11 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:14 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:19 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:20 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:22 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:26 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:30 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:32 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:33 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:38 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:41 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:43 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:44 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:44 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:49 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:50 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:52 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:55 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:38:56 2020 daemon.err uhttpd[3268]: error reading input file
Fri Dec 11 22:39:00 2020 daemon.err uhttpd[3268]: ath22 no frequency information.
Fri Dec 11 22:39:00 2020 daemon.err uhttpd[3268]:
Fri Dec 11 22:39:02 2020 daemon.err uhttpd[3268]: ath22 no frequency information.
Fri Dec 11 22:39:02 2020 daemon.err uhttpd[3268]:
Fri Dec 11 22:39:05 2020 daemon.err uhttpd[3268]: ath22 no frequency information.
Fri Dec 11 22:39:05 2020 daemon.err uhttpd[3268]:
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Hi, thank you very much for your kind reply.
We would like to forward your case to the senior engineers for further assistance and please have a check of your email box later.
Thanks a lot.
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@MatthieuSG I have a similar setup as yours three X20's h/w v1.2 (main) and two h/w v1.0 all hardwired to Internet modem/router.
As per Tp link support just updated Beta firmware on main X20 v1.2 last night but suspect it is the other two X20 v1.0 causing the problem.
https://static.tp-link.com/beta/2021/202103/20210315/Deco_X20_V1.2_1.5.1_20210303_Debug.zip
Were you able to get the network stabilized? My Galaxy S21+ just can't seem to maintain a proper connection when moving in between nodes usually have to either reboot all Deco's or forget/readd WiFi network on my phone before it will fully connect again only a daily basis.
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