cant access USB stick contents via ftp after update

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cant access USB stick contents via ftp after update

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cant access USB stick contents via ftp after update
cant access USB stick contents via ftp after update
2020-12-05 16:16:04
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.0.16 Build 20201030 rel.55736

It seems that after updating to new firmware version I have lost the ability to access contents of the usb stick I have inserted in the router. I used ftp for that.

 

Any help?

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#1
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5 Reply
Re:cant access USB stick contents via ftp after update
2020-12-07 06:00:05

@_azi_ 

 

Hello, is the USB folder encrypted or is it open? You may check if you are experiencing the same issue as the others:

https://community.tp-link.com/en/home/forum/topic/237066

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:cant access USB stick contents via ftp after update
2020-12-07 09:23:51

@Kevin_Z No the usb stick is not encrypted and it was working properly before the firmware upgrade. I used to be able to see the /sda folder via the ftp, now it is not visible. The files are there as I can access them normally on my computer.

I do not think it is the same issue as people describe in this other tread. I use ftp not samba to connect and the usual login/password work and I can access the ftp server, but there is simply nothing there.

I tried to access the contents by using samba though. I could see that there is SDA folder but the authentication with usual login/password did not work and I could not access it so maybe it is connected.

Anyway I am interested in the ftp functionality.

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#3
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Re:cant access USB stick contents via ftp after update
2020-12-08 08:14:05

@_azi_ 

 

As per your description, this issue occurs after you upgrade the router firmware, it is suggested to try the beta firmware we provided previously or you may try to downgrade to the previous official firmware to confirm, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:cant access USB stick contents via ftp after update
2020-12-09 09:45:01

@Kevin_Z 

 

I have downgraded the firmware to 1.0.15 Build 20200628 rel.63501(4555) and I can confirm that in this version I can access the USB stick files normally via ftp admin account. The disk is mounted as /sda.

 

Well I have done some testing for you, now it is time for your company do do it's job and fix the firmware. You really need more thorough testing before releasing new version. I suggest removing the current release as it breaks basic functionality.

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#5
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Re:cant access USB stick contents via ftp after update
2020-12-09 11:30:31

@_azi_ 

 

Thank you very much for all the testing. Actually, what I assumed was that the issue you experienced might be the same as the others, and our developers had provided a beta to fix it, you can give it a go. While it is OK if you want to wait for the future official firmware, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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