Signal light won't come on

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Signal light won't come on

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Signal light won't come on
Signal light won't come on
2020-12-04 19:31:42
Model: TL-WA855RE  
Hardware Version:
Firmware Version:

I don't know the firmware or hardware version. I purchased these in September 2020 so I'll assume they work. Since then my router was changed and I had to update my password and router name. I did but can no longer access this site as my computer warns me it is unsafe. https://192.168.1.1. Says connection not safe and information can be stolen. Because I was able to get the extender to work afterwards by updating name and password at https://192.168.1.1. but now won't work at all. I tried reset button and that doesn't work. I even tried using ethernet connection and no go. Only power light comes on not signal light. 

 

 

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Re:Signal light won't come on
2020-12-08 06:07:58

@Violetwrites 

Hi,

Could you please help me check the hardware version on the back label, like TL-WA855re(EU)v1?

By the way, how long have you had 855RE?

After reset, are you able to see the default Wi-Fi name, like TL-Link_xxxxx with no security?

--if yes, please connect to this wife first and try to log in via http://tplinkrepeater.net or 192.168.0.254?

If still failed to log in, could you please help me check the IP address and gateway on your device, such as?

Thank you very much.

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