Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode

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Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode

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Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-28 03:28:20
Model: Archer C80  
Hardware Version: V1
Firmware Version: 1.5.0 Build 201022 Rel.53112n(4555)

Regards to all,
I am using a Wi-Fi Router Archer C80 in Access Point Mode and since yesterday as I updated the new (EU) firmware 1.5.0 Build 201022 Rel.53112n(4555) the network map shows an error as it couldn't connect to internet. Wifi Clients have nevertheless access to internet.
I tried to "Local Upgrade" the file from the previous Firmware Version: 1.4.7 Build 200907 : it fails, may be as it is a downgrade.

If I try now to "Online Upgrade" i'm also stopped as it has no internet connection. 
Does anyone else have a similar problem?

##########################################################################
#                    Archer C80  System Log 
# Time = 2020-11-28  3:05:46 62s
# H-Ver = Archer C80 1.0 : S-Ver = 1.5.0 Build 201022 Rel.53112n(4555)
# L = 192.168.0.11 : M = 255.255.255.0
# WAN = DHCP : W = 192.168.0.11 : M = 255.255.255.0 : G = 192.168.0.1
# Cnt = 10624, Free = 10617, Busy = 7
##########################################################################
  0days, 00:00:03, [lan]LAN: Attach mirror0 to stack.
  0days, 00:00:04, [lan]LAN: Set interface mirror0 ip=192.168.0.11 netmask 255.255.255.0.
  0days, 00:00:20, [httpd]Http server start!
  0days, 00:00:22, [lan]renew mainLan--->eth1
  0days, 00:00:22, [mcastproxy]Lan dev not find

 

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#1
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-28 18:52:57
If it's not to much of an effort for you, you can try reseting the router to factory defaults, reconfigure from scratch and see if that helps.
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#2
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-29 00:09:40

Thank you @Ivaylo to suggest reseting the router to the factory defaults. I have already done it but it didn't solve the problem. (see screenshot)

My hope was to go back to the previous firmware 1.4.7 that was connecting properly but trying to local upgrade with the file to c80v1-up-noboot_2020-09-07_17.37.00.bin returns the message : "Failed to upgrade the firmware. Please check the configuration file and try again."
 

File:
Screenshot Network Map Build 201022.pngDownload
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#3
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-29 01:10:08 - last edited 2020-11-29 01:28:55

Yeah, I see that it won't let you go back to the previous version, but reading the latest FW notes, I didn't see any statement that you can't go back. I am sure someone with C80 would bump into that thread soon and advise.

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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-30 06:31:59 - last edited 2020-11-30 06:51:45

@peecee 

 

Hi, just a quick question, is the internet actually working or not when it shows no internet connection? When you upgraded to this 1.5.0 version, you cannot get rid of the "no internet connection" page even by a factory reset?

 

How about try to do a firmware recovery by uploading the 1.4.7 version?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-30 08:36:24

Hi @Kevin_Z,
the internet is actually working : clients (wired or not) connect to the internet through the Archer C80 and have internet access without restriction. Only the network map page (http://192.168.0.x/#networkMap) displays the problem with the red "x" symbol and the Archer C80  System Log shows the error : "ERROR 0days, 00:00:22, [mcastproxy]Lan dev not find."

 

Even by a factory reset, I couldn't get rid of the "no internet connection" status.


I did try to upload any of the three UE firmware available on the page  https://www.tp-link.com/de/support/download/archer-c80/#Firmware  and got always the same error : "Failed to upgrade the firmware". 

 

The two functionalities that I'm missing since I have the release 1.5.0 are :
- The list of the connected clients on the network map page (http://192.168.0.x/#networkMap) shows only the clients connected to the access point and no more all 192.168.0.x clients of the LAN. Same in the Tether app.   

- The firmware upgrade is blocked. Either an online upgrade, nor an file downgrade is possible. See screenshot. 

 

File:
Screenshot Firmware errors.pngDownload
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#6
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-30 08:55:42

@peecee 

 

Thank you very much for getting back with all the detailed info. We will follow up your case via email, please check your email box and confirm. BTW, is the C80 working as a router mode or AP mode? Who is your ISP? Is the WAN connection type PPPoE or Dynamic?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-11-30 11:37:36

@Kevin_Z 
C80 in AP Mode.
ISP = voo.be

WAN connection type is not PPPoE and DDNS is disabled. I have a Public Ip

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#8
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-12-01 02:29:13

@peecee 

 

Thank you very much again for the update. Our engineer has contacted you via email, please check and confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-12-01 13:36:54

@Kevin_Z 
Steven helped me and found the solution to get internet connected : Status and online firmware upgrade are back.

Solution is to connect network cable on blue connector instead of yellow port.
Thxs to Steven

##########################################################################
#                    Archer C80  System Log 
# Time = 2020-12-01 13:18:11 11219s
# H-Ver = Archer C80 1.0 : S-Ver = 1.5.0 Build 201022 Rel.53112n(4555)
# L = 192.168.0.11 : M = 255.255.255.0
# WAN = DHCP : W = 192.168.0.11 : M = 255.255.255.0 : G = 192.168.0.1
# Cnt = 10624, Free = 10592, Busy = 32
##########################################################################
  0days, 00:00:03, [lan]LAN: Attach mirror0 to stack.
  0days, 00:00:04, [lan]LAN: Set interface mirror0 ip=192.168.0.11 netmask 255.255.255.0.
  0days, 00:00:20, [httpd]Http server start!
  0days, 00:00:22, [lan]can't find arp entry
  0days, 00:00:22, [mcastproxy]Lan dev not find


arp messages are still not understood so that only clients of access point are listed. This affect only the status not the functionnalities. Hope to get this back in next firmware.
 

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#10
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Re:Archer C80 problem with latest Firmware 1.5.0 Build 201022 Rel.53112n(4555) in Access Point Mode
2020-12-01 21:36:35
That should be placed as a sticky note in the forum (using the blue port when the router is in AP mode as well) - I've seen a lot of people suffering the same issue - I just wrongly assumed from the beginning, that you got connected to the blue port.
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#11
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