Home Network Community > Powerline Adapters > No internet
< Powerline Adapters

No internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet
No internet
2020-11-24 21:08:49 - last edited 2020-11-27 06:16:41
Model: TL-PA4010 KIT  
Hardware Version:
Firmware Version:

Had power line adaptor set up for a while now but just today it has decided there is no internet tried resetting the devices and nothing has happened all lights on as should be just need some help as don't know what to do next 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:No internet-Solution
2020-11-27 06:16:36 - last edited 2020-11-27 06:16:41

@Scottmonk 

Hi,

May I know how long have you had the adapter?

Could you please help me check the IP settings on the device, such as?

 If possible, please refer to the following information:

  1. Connect the client to the home router directly to check the internet service;
  2. Connect the adapter to a different Ethernet port from the router;
  3. Change the different cables between the router and adapter, adapter and client device;
  4. Swap the location of the two adapters;

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:No internet-Solution
2020-11-27 06:16:36 - last edited 2020-11-27 06:16:41

@Scottmonk 

Hi,

May I know how long have you had the adapter?

Could you please help me check the IP settings on the device, such as?

 If possible, please refer to the following information:

  1. Connect the client to the home router directly to check the internet service;
  2. Connect the adapter to a different Ethernet port from the router;
  3. Change the different cables between the router and adapter, adapter and client device;
  4. Swap the location of the two adapters;

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 569

Replies: 1

Related Articles
Internet speed slow in the evening/night
1216 0
 Internet connection
123 0
 TL-PA4010 Not connecting to internet
818 0
 Advice and help with powerline internet speeds.
1222 0
 Power line disconnects when my roommate connects to the internet
612 0
 AV600 Powerline Adapter - Weak Internet - Long Distance
313 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.