RE305 AC1200 not detecting Airtel 5Ghz signal
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Hello.
I have an RE305 Range extender,
It doesn't detect the 5Ghz signal from my ISP - Airtel, channel is set to Auto, i tried asking them to change they changed it to channel 153 citing its better. but my extender still won't connect to the 5Ghz of my router. It is detecting other 5Ghz network.
My router is Nokia G-2425G-A.
Any help would be appreciated
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@Sena07 Hello everyone:
Kindly refer to this thread and change router' s 5Ghz channel to 36/40/44/48 with the help from router's support.
[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router
https://community.tp-link.com/en/home/forum/topic/265818
Feel free to leave your comment on above thread for any further concern, please report back with information in the above thread so we could look into the issue further:
1. model of your router and share with a photo of router's WiFi Channel settings.
2.RE's model, hardware version and country version (EU/US etc.) on its back label, thank you
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Good day.
Thank you very much for your patience.
Was the RE305 EU version?
If yes, due to the CE certification, EU version did not support band 4(149-165), only band 1/2/3.
Please try to change the 5ghz channel to 40/48 to have a look.
Thanks a lot.
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@TP-Link Hello,
My ISP provider can't have the channel set to 40/48 for 5GHz
they have however changed it from 153 to 11.
would that serve any purpose?
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@Aruj not sure if you've resolved the issue yet, but I think I can help out as a fellow Airtel fiber customer who also owns an RE305 with the same issue. I have the Nokia router that they provided, but I assume that the inspect element line will be similar for any router. Here's the solution:
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Hello guys .I am also using RE305 extender . Im facing this issue now .Whether the channel number for 5ghz can be changed by the executives ? My channel number now is 149 .
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@Rbklouklein Hello，
I suggest that you could start a new thread from here with case details , so that your discussion doesn't overlap with the Original Poster's question here. Appreciated your understanding.
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@Sena07 Hello everyone:
Kindly refer to this thread and change router' s 5Ghz channel to 36/40/44/48 with the help from router's support.
[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router
https://community.tp-link.com/en/home/forum/topic/265818
Feel free to leave your comment on above thread for any further concern, please report back with information in the above thread so we could look into the issue further:
1. model of your router and share with a photo of router's WiFi Channel settings.
2.RE's model, hardware version and country version (EU/US etc.) on its back label, thank you
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- Report Inappropriate Content
@Solla-topee I have no options in the extender as per that thread .Iam using RE305 extender and have no options to change the wifi Channel for both 2.4ghz and 5 ghz. I have attached my settings page. My extender model is RE305 EU/3.0 Plz help me in this issue.
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Hey@Sena07 , if extender could detect router's 5Ghz signal, it is recommend to change 5Ghz channel on the WiFi router , not the channel of RE. You may need some help from router support to change router's wifi channels.
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