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virtual server seems to timeout

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virtual server seems to timeout

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ausinuk

2020-11-14 16:10:36

Posts: 13

Helpful: 3

Solutions: 0

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Registered: 2020-05-26

virtual server seems to timeout

2020-11-14 16:10:36

Model: Archer C3200

Hardware Version: V1

Firmware Version: 0.9.1 0.1 v004b.0 Build 160712 Rel.55313n

Hi,

I have an Archer C3200 router and I am using the virtual server functionality to allow connection to internal systems from the internet. The problem I have is that once I setup the virtual server every thing works fine for approx 24 hours. Then remote access to my internal servers stops working until I go into the virtual server settings, click on disable and then re -enable. then all works again, but wait more hours and then it stops again until I repeat the process above.

Is there some sort of keep-alive parameter for virtual servers or is there a setting I am missing?

Thanks

3 Reply

Kevin_Z

2020-11-16 08:30:28

Posts: 21573

Helpful: 5033

Solutions: 2542

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Registered: 2018-12-24

Re:virtual server seems to timeout

2020-11-16 08:30:28

@ausinuk

Hello,

May I know what kind of service are you enabled this virtual server for? Are those devices getting static IP address from the C3200? Try to set the Address Reservation for those devices first:

https://www.tp-link.com/support/faq/1554/

Are you able to access the C3200 when you failed to access the local services?

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ausinuk

LV1

2020-11-22 19:59:58

Posts: 13

Helpful: 3

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Stories: 0

Registered: 2020-05-26

Re:virtual server seems to timeout

2020-11-22 19:59:58

@Kevin_Z

I am using dusckdns on the internet to point to the Archer C3200 virtual server which is defined as protocol TCP. Access from the internet is via HTTPS protocol. The internal device trying to be connected to from the internet is a nginx proxy and that device has a static IP address. I have also ensured that the internal, or destination device has a reserved IP address defined in the DHCP setting of the C3200.

I only have this service configured and have not configured the C3200 for remote access.

Regards

ausinuk

Kevin_Z

2020-11-23 03:38:34

Posts: 21573

Helpful: 5033

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:virtual server seems to timeout

2020-11-23 03:38:34

@ausinuk

Hello, thanks for getting back.

We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

Good day.

virtual server seems to timeout

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