Modem Router Archer VR400 - Plusnet ISP
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Just purchased this modem router. Setup for use with Plusnet ISP.
The unit will not connect checked user name and password all correct as per my old TP-LInk route which does connect and work.
Can not get any sense from TP-Link help emails.
Any advise or settings to check?
Settings
- Plusnet_VDSL
- VLAN 101
- PPPoE
- Username xxxxxx@plusnetdsl.net
Thanks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, thanks for asking.
Can you please confirm what is the current hardware version and firmware version of your VR400? If it is V2, please try to downgrade to the previous Archer VR400(EU)_V2_170719 version, then reconfigure it to connect to the Plusnet line.
How to downgrade the firmware? Please click here.
I hope this helps.
- Copy Link
- Report Inappropriate Content
Thank you for your message, I can confirm
Hardware Archer VR400 v3 00000001
The router firmware version is 1.2.0.0.9.1 c00a1.0 Build 200909. Rel 74787n
My ISP is Plusnet
Kind regards
- Copy Link
- Report Inappropriate Content
Thank you for getting back.
Can you please try to downgrade to the previous version Archer VR400(EU)_V3_200518 and confirm if you can set up the internet on the VR400?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1328
Replies: 3
Voters 0
No one has voted for it yet.