IPTV/VOIP locks up
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Since my new AX20 was installed, my IPTV service occasionally freezes. Sometimes it unjams within seconds but most often, i need to change channels and come back.
I have QoS turned on and the issue happens whether by LAN (via tp-link powerline adapters) or by wifi. I marked my IPTV box as high priority. There does not seem to be any freezing when streaming to my Roku stick.
This also affects my VOIP phone where my device ceases to be registered and I need to unplug/replug from the router to reconnect it.
This did not happen using my original linksys router.
1) That's the layout in my home. IGMP snooping and Proxy are enabled. IGMP V1 and V2 still yielded the same error.
2) How about other internet services on the AX20, are you still able to get online? - Yes
How about the internet LED on the AX20, is it always solid green? - Yes
BTW, who is your ISP? - VMedia (runs on Videotron cable)
Have you ever tried with another router with the same IPTV and VoIP services, - Yes. My original router is a Linksys EA6400. Never had any issues.
Were they working fine before? - Yes
3) How about the network bandwidth provided by your ISP? - 60 Mbps download / 10 Mbps upload
Try to disable the QoS on the AX20, reboot the router and IPTV, then confirm again. - No change, still cuts out