Archer VR2100 restarts daily
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On advice from your chat I have already had my router replaced.
However it seems to reset itself once a day. When I look at the logs after a reset, the contents of the log only goes back around 60lines.
I cannot have a router which keeps resetting itself.
How can we fix this issue?
Thanks for your help.
D.
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Hello, sorry to hear that you experience an auto-reboot on the VR2100.
If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:
(Updated on 2021-06-22)
https://community.tp-link.com/en/home/forum/topic/262804
This is the guide to update this beta firmware manually:
https://www.tp-link.com/support/faq/1756/
I hope this helps, good day.
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Good day,
Thank you very much for your time and patience.
I have seen that our college has followed up on your case by email and please feel free to post here with further improvement.
Thanks a lot.
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@Sunshine I think the email you refer to is the one I refer to in my post when I say "On advice from your chat I have already had my router replaced" (the chat was followed-up by an email). So I am no further forward. If you think you can help, please reply.
Thanks,
David
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Thank you very much for your kind reply.
Sorry for the mistake.
Later we would forward your case to the senior engineers directly and please have a check of your email box.
Thanks a lot.
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Hello, sorry to hear that you experience an auto-reboot on the VR2100.
If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:
(Updated on 2021-06-22)
https://community.tp-link.com/en/home/forum/topic/262804
This is the guide to update this beta firmware manually:
https://www.tp-link.com/support/faq/1756/
I hope this helps, good day.
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