Slow speed from router even service provider is giving full speed

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Slow speed from router even service provider is giving full speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ArunDoddi

2020-10-31 16:10:33 - last edited 2020-10-31 16:24:52

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Registered: 2020-10-31

Slow speed from router even service provider is giving full speed

2020-10-31 16:10:33 - last edited 2020-10-31 16:24:52

Model: TL-WR840N

Hardware Version: V3

Firmware Version: 3.16.0 0.9.1 v6018.0 Build 200702 Rel.19383n

I have subscribed to 50Mbps plan from my service provider ACT Fibernet, i was getting 10MBPS from the router. as i have tested directly connecting the direct lan which is coming from box, I am getting promised speed but from the router i am getting comprimised speed which is 10MBPS. Is there any solution to fix this problem.

1 Reply

Kevin_Z

2020-11-02 07:23:15

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Registered: 2018-12-24

Re:Slow speed from router even service provider is giving full speed

2020-11-02 07:23:15

@ArunDoddi

To better assist you, please provide us with the below information:

1. What is the speed you can get from the TL-WR840N by wired cable and wireless separately? You can run a speed test for 3 times with computer connected to it.

2. Meanwhile, please verify its wired/wireless negotiation speed as the instruction: https://www.tp-link.com/support/faq/2265/

Note: For wired negotiation speed, it is the same; while you need right-click on local area connection or Ethernet.

3. Where did you get this firmware 3.16.0 0.9.1 v6018.0 Build 200702 Rel.19383n for the TL-WR840N? Can I have the bottom label of it?

4. Besides, you can refer to the instruction below to narrow down the issue.

https://www.tp-link.com/support/faq/2170/

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Slow speed from router even service provider is giving full speed

Slow speed from router even service provider is giving full speed

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