Deco E4 V1 Yellow Light Problem, Latest Firmware

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Deco E4 V1 Yellow Light Problem, Latest Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Julienne

2020-10-28 02:43:50 - last edited 2020-10-28 10:36:36

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Registered: 2020-10-21

Deco E4 V1 Yellow Light Problem, Latest Firmware

2020-10-28 02:43:50 - last edited 2020-10-28 10:36:36

Model: Deco E4

Hardware Version: V1

Firmware Version:

Any ideas on how to fix deco E4 stuck in yellow light? My 1 unit of deco e4 got stuck after the recent update. I tried resetting it but nothing happens. I also tried the steps on this link https://community.tp-link.com/en/home/stories/detail/672 but still nothing. I rebooted all my deco, delete the network and created a new network but still nothing. I also want to know on where to the download the latest firmware update of E4r V1 1.4.3 Build 20200918? The one from this link https://www.tp-link.com/fi/support/download/deco-e4/#Firmware isn't updated. Hope you guys can help

2 Accepted Solutions

David-TP

2020-10-28 10:36:32 - last edited 2020-10-28 10:36:36

Posts: 12509

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Registered: 2020-04-14

Re:Deco E4 V1 Yellow Light Problem, Latest Firmware-Solution

2020-10-28 10:36:32 - last edited 2020-10-28 10:36:36

@Julienne

Hello, thanks for asking again.

You may get the latest firmware from the global website first, and we will remind the web admin to update it on the local website ASAP:

https://www.tp-link.com/en/support/download/deco-e4/#Firmware

However, if this still doesn't help, the device might be damaged when you performed the firmware upgrade, is there any power outage or did you ever power it off before it finished the firmware upgrade process? If the firmware upgrade process went smoothly, you may contact the local tech support to confirm if this is still in the warranty:

https://www.tp-link.com/fi/support/contact-technical-support/#Hotline-Support

Good day~

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