Re450 keeps dropping

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Re450 keeps dropping

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Re450 keeps dropping
Re450 keeps dropping
2020-10-24 05:45:25 - last edited 2024-07-10 04:00:59
Model: RE450  
Hardware Version: V3
Firmware Version: V3

After a month old  our 450 extender keeps dropping every 2 hours so we need to restart it to turn back the connection. The device properly connected to the main router (blue) with 5ghz. There are only 2 devices occasionally connected main and one in extender (mobile). We have the highest net subscription and no issue when connected to direct router. The seller carphone acc would not mind replaxlcing this. How are supposed to replace this? Is this defective?

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Re:Re450 keeps dropping
2020-10-26 06:42:24 - last edited 2024-07-10 04:00:48

@RE450issue 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

May I know where are you located?

Did you only set up the 5ghz with the home router?

 

and please also update the firmware of the extender to be the latest one;

Thanks a lot.

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