Please help me

You are my only hope now

Please read my notes form many chats:

can i have your complains email
not the one support.uk@tp-link.com
today please
I am loseing patience here
Forget My RMA
PUT ME THOUGH TO A SUPERVISOR
IF YOU GOING TO MAKE THIS HARD FOR ME

5 mins later
"Please bear with me for a moment, I will update to you soon. Thank you!"
NO I AM NOT
YOU HAVE WASTED ENOUGTH TIME

5 mins later
"Please bear with me for a moment, I will update to you soon. Thank you!"
no answer me

Agent Hedrison DOES NOT LISTEN
Agent Rosette KEEPS ENDING THE CHAT AND WOULDN'T PUT ME THOUGH TO A SUPERVISOR AFTER ASKING 5 TIMES

AND I HAVE TO CLEAR CACHE AFTER EVERY CHAT TO STOP THIS:
Sorry, due to the network issue, you can not connect to the online agent.

DIFFERENT NAME:
agent:"I know it's you Jack"
me:HOW? SPYING ON MY IP ADDRESS
agent:Do not use different name or email
WHY?

agent:Please follow Sissy's guidance to process the RMA

---ASKED FOR COMPLAINTS EMAIL AGAIN

agent:Please follow Sissy's guidance to process the RMA

VPN time and differnet name:
me:can i have your complains email
me:not the one support.uk@tp-link.com
me:hello
---there no anwser
agent:Please bear with me for a moment, I will update to you soon. Thank you!
---nothing
me:Hola, I can't do my RMA becuase I have moved to spain
me:is anything going to make you answer me

HAD TO CLEAR CAHCE AGAIN

Agent Nico WONT LISTEN

ME:I HAVE SAID I AM NOT DOING THE RMA
NICO:Please follow Sissy's guidance to process the RMA