@kcajminer2312 

Good day,

Thank you very much for your time and patience.

May I know where are you located?

And what is the region code of the RE200, US or EU？

Normally, the EU version supports band 1/2/3 on the 5ghz;

US version supports band 1/2/3/4 on the 5ghz;

Thanks a lot.

@kcajminer2312 

Good day,

 Thanks a lot for your time and patience.

Sorry for the delay.

The RE200(UK) supports the following channels on 5Ghz;

band1 (36 40 44 48)

band2 (52 56 60 64)—DFS channel

band3 (100 104 108 112 116  120 124 128 132 136 140)—DFS channel

so it should be ok on the channel 100;

For further assistance, may I know the model number of your home router?

And have you tried to change the channel to be 48 or 44 so see if it still sticks to channel 36?

By the way, what is the hardware and firmware version about RE200?

Really sorry for the inconvenience.

Waiting for your reply.

@kcajminer2312 

Hi, thanks for your patience.

In case there Is any further misunderstanding, could you please help me check the following information:

               1. When the RE200 Is set up as access point mode, even if the channel was manually chosen 100, or any channel above 48, it would always stick to 36 or 48, right?

--May I know where did you check the current channel on the RE200, on its status page, or using the Wi-Fi analyzer?—can I have some pictures of that?

2. Would this channel issue cause any interference for your current wireless connection?

By the way, what are the current hardware and firmware version of the RE200?

Thank you very much and wait for your reply.

@kcajminer2312 

Thank you very much.

We would forward your case to the senior engineers for further help.

Please have a check of your email box later.

Thanks!