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Bluetooth 4.0 Model UB400

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Bluetooth 4.0 Model UB400

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Cinematic6436

2020-10-10 00:11:01 - last edited 2020-10-19 05:35:40

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Bluetooth 4.0 Model UB400

2020-10-10 00:11:01 - last edited 2020-10-19 05:35:40

Hello --

I purchased a TP-Link USB Bluetooth Adapter for PC(UB400), 4.0 Bluetooth Dongle and can't install the drivers downloaded from here:

https://www.tp-link.com/us/support/download/ub400/

I tried the three suggestions listed here and none of them worked:

https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-1935-when-trying-to-install-bluetooth/1df74ec8-3cb1-4d92-a343-571503c6dae4

I get "error 1935" on my Windows 7 64-bit system. Here is a screenshot. Any help you could provide would be greatly appreciated. Thanks!

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Cinematic6436

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2020-10-10 03:54:51 - last edited 2020-10-19 05:35:40

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Re:Bluetooth 4.0 Model UB400

2020-10-10 03:54:51 - last edited 2020-10-19 05:35:40

@Kathy_Z I tried, but the driver says it can't be installed in safe mode. I had to try a clean boot, and it still didn't work.

I have a laptop, but it has Windows 10 installed on it and it already has blutooth 4.0 capabilities. If I plugged in the adapter, it would probably recognize it immediately since the OS already has its own driver, right?

I'll try the firewall idea tomorrow and report back to you.

Cinematic6436

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2020-10-10 14:34:32 - last edited 2020-10-19 05:35:40

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Re:Bluetooth 4.0 Model UB400

2020-10-10 14:34:32 - last edited 2020-10-19 05:35:40

@Kathy_Z I tried disabling the firewall and I got the exact same problem. Any other suggestions?

Bluetooth 4.0 Model UB400

Bluetooth 4.0 Model UB400

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