Won’t pick up Sky q box on sky go app

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Won’t pick up Sky q box on sky go app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Won’t pick up Sky q box on sky go app
Won’t pick up Sky q box on sky go app
2020-10-04 17:16:31
Model: Archer AX11000  
Hardware Version:
Firmware Version: 1.1.1

Hi

 

i have set up the ax11000 and sky is all working well however when I use the sky go app on my iPad it searches for a sky box and says can't find one even though all my devices are connected via the ax11000

 

does anyone have any idea why this is the case and how I can rectify it please as I use the app a lot around the house and all worked ok pre installing the ax11000.

 

it is the same on another iPad we have in the house

 

thanms

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