This is crazy. You all have known about this issue since at least June. We are now in December and thousands of people are losing Internet connectivity. This makes me rethink purchasing any TP-Link products in the future if this is the level of support provided.

@unknownharris 

I agree. This is really disappointing, and it's hard to recommend TP-Link products if they break in this way. I'm actively looking for other companies with better support. I understand it is challenging as I have to adapt code to the new platform myself, but at least releasing a timeline would be helpful.

@Kevin_Z YO KEVIN, QUIT SUGGESTING STUPID 3RD PARTY CRAP AND GET YOUR DEVELOPERS SHIFTED INTO HIGH GEAR... THIS IS CRAP SUPPORT TO KEEP SUGGESTING A NON-SECURE WAY OF INSTALLING SAID DRIVER... SMH 🤦‍♂️ 

What is the update on the new release of driver? 

@Kathy_Z 

Any updates on the drivers? Spent money on the thing that does not work. Ridiculous..

@Kevin_Z  It is tragic that a private individual can devise a solution with regard to the lack of drivers for macos big sur whereas the producing company has yet to provide one. Are we to assume that your clients have more resources at their disposal than you do? The solution you propose is a working one albeit at the expense of security for many and not entirely trouble free. Please support your customers; it is the right thing to do!

I'd just like to add my voice to the chorus here. I've been using this device for a couple years now, and suddenly I can't use it for more than a month. This is unacceptable considering the Big Sur beta was available to the developers well beforehand.

The device is listed as supporting MacOS, and unless TP-Link is going to unilaterally declare this an EoL device without warning, they need to give us the support we need to actually have usable, functioning products.

I encourage everyone reading or posting here to make the additional effort to communicate their problem and dissatisfaction with the lack of driver updates directly to tech support.  Forums like this exist precisely to take a load off of tech support, but they also secondarily serve as a way to more easily ignore and sweep complaints under the rug.  We shouldn't be relying on a single forum moderator (no offense to @Kevin_Z or the job he does) to adequately express the frustrations of so many users.  It's much easier for the techs and the developers to ignore one forum middleman, than it would be to ignore dozens or hundreds of complaints in the support inbox.

Click the link at the top right that says "Support", then "Contact Tech Support".  I then chose the "E-mail Support" option as I think leaving a "paper trail" will be more effective.  Here's what I submitted via the contact form: