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I Can’t connect to Remote Desktop archer c80

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I Can’t connect to Remote Desktop archer c80

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I Can’t connect to Remote Desktop archer c80
I Can’t connect to Remote Desktop archer c80
2020-09-26 23:32:26 - last edited 2020-09-27 05:52:08
Model: Archer C80  
Hardware Version: V1
Firmware Version: 1.4.6 Build 200628 Rel.56565n(5553)
Good afternoon
 
I bought an archer c80 router a few days ago, but I am unable to connect to a remote desktop from home to my work via a vpn whichs connects properly    what could be the problem? Do I have to open ports?
 
I await your comments
 
thanks
 
regards
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#1
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1 Accepted Solution
Re:I Can’t connect to Remote Desktop archer c80 -Solution
2020-09-27 05:52:04 - last edited 2020-09-27 05:52:08

@Agsala111 

 

Hello,

 

How do you set up the VPN on your network or on the C80? The Archer C80 doesn't support VPN client settings, it only offers a VPN server (OpenVPN and PPTP).  However, it will operate by default as VPN passthrough using IPSec, PPTP, or L2TP.  All you have to do is have the client software installed on the client devices and the VPN be based in one of the 3 mentioned protocols.  

 

It is suggested to contact the VPN admin to confirm if it requires any special settings.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:I Can’t connect to Remote Desktop archer c80 -Solution
2020-09-27 05:52:04 - last edited 2020-09-27 05:52:08

@Agsala111 

 

Hello,

 

How do you set up the VPN on your network or on the C80? The Archer C80 doesn't support VPN client settings, it only offers a VPN server (OpenVPN and PPTP).  However, it will operate by default as VPN passthrough using IPSec, PPTP, or L2TP.  All you have to do is have the client software installed on the client devices and the VPN be based in one of the 3 mentioned protocols.  

 

It is suggested to contact the VPN admin to confirm if it requires any special settings.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:I Can’t connect to Remote Desktop archer c80
2020-09-27 09:57:51

@Kevin_Z 

 

hello, the vpn configuration is in Windows 10 and it connects successfully. what is not working is the remote desktop. Could it be a ports problem?

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#3
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Re:I Can’t connect to Remote Desktop archer c80
2020-09-27 10:02:06

@Kevin_Z 

Since I installed the router, the remote desktop stopped working on both my pc and my cell phone

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Re:I Can’t connect to Remote Desktop archer c80
2020-09-28 08:04:28

@Agsala111 

 

Hi, where is the VPN server, in your work office, or at home? Is this C80 installed at home, right?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:I Can’t connect to Remote Desktop archer c80
2021-04-13 10:04:52
I have the same issue, new C80, worked with my VPN straight away no problem, we had an NBN issue over the weekend, fixed today, now the VPN won't connect to my work. the VPN will connect via my phone USB no pobs. ISP spent hours trying to fix it, but getting nowhere. Can you help?
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#6
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Re:I Can’t connect to Remote Desktop archer c80
2021-04-14 03:09:05

@Drewey10 

 

Can you please provide as many details as possible, then we will help analyze it?

 

What is the detailed network layout, how is the C80 connected to the network, and where is the VPN server?

 

What are the settings on the C80? Please ensure the cooresponding VPN passthrough had been enabled on the C80:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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