Router broken

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Router broken

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Router broken
Router broken
2020-09-24 18:42:27 - last edited 2020-09-25 02:40:53
Model: AC500  
Hardware Version:
Firmware Version:

Only the power light is coming on and it's not resetting either.

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1 Accepted Solution
Re:Router broken-Solution
2020-09-25 02:40:45 - last edited 2020-09-25 02:40:53

@Lucia242 

 

Hello, sorry to hear that.

 

May I know the model number of the TP-Link router? It is no longer powered on?

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it stops working? 

 

Try to hard reset it by holding the reset button or hole for more than 10s, and confirm if the LEDs flash.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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Re:Router broken-Solution
2020-09-25 02:40:45 - last edited 2020-09-25 02:40:53

@Lucia242 

 

Hello, sorry to hear that.

 

May I know the model number of the TP-Link router? It is no longer powered on?

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it stops working? 

 

Try to hard reset it by holding the reset button or hole for more than 10s, and confirm if the LEDs flash.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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