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Facing reconnecting issues with 2.4GHZ

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Facing reconnecting issues with 2.4GHZ

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Facing reconnecting issues with 2.4GHZ
Facing reconnecting issues with 2.4GHZ
2020-09-22 04:33:36 - last edited 2020-09-25 08:24:30
Model: Archer C20  
Hardware Version:
Firmware Version:

Recently i have purchased Archer C20 AC750 Dual band Router.Initially it was good later I have been facing reconnecting issues with 2.4GHZ and slow internet sometimes but 5GHZ is working good in lower range as expected.

FYI I have only default firware that TP-Link given at the time of purchase.

Also,I have verified led light are showing as green for both 2.4GHZ and 5GHZ.

Can someone please help me on this.

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Re:Facing reconnecting issues with 2.4GHZ-Solution
2020-09-25 08:24:25 - last edited 2020-09-25 08:24:30

@VinodhKumar 

 

Hello, we will do some troubleshooting first and try to fix it.

 

So the current Archer C20 will lose connection on 2.4GHz while 5GHz is stable? Try a mobile app to analyze the WiFi around you, review all the wireless channels. Next, review the wireless channels on the router. If the channels match that around you, an indication of overcrowded. Manually adjust the channels to lesser use channels.

 

There are possibly other wireless parameters that need tweaking, such as Power Transmit, narrow or wide band, etc. but start with the above and below link:
https://community.tp-link.com/en/home/forum/topic/200588​​​​​

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Facing reconnecting issues with 2.4GHZ-Solution
2020-09-25 08:24:25 - last edited 2020-09-25 08:24:30

@VinodhKumar 

 

Hello, we will do some troubleshooting first and try to fix it.

 

So the current Archer C20 will lose connection on 2.4GHz while 5GHz is stable? Try a mobile app to analyze the WiFi around you, review all the wireless channels. Next, review the wireless channels on the router. If the channels match that around you, an indication of overcrowded. Manually adjust the channels to lesser use channels.

 

There are possibly other wireless parameters that need tweaking, such as Power Transmit, narrow or wide band, etc. but start with the above and below link:
https://community.tp-link.com/en/home/forum/topic/200588​​​​​

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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