Recently I brought router and after using some days it's not working.

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2020-09-13 18:29:02 - last edited 2020-09-14 08:11:52

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Registered: 2020-09-13

Recently I brought router and after using some days it's not working.

2020-09-13 18:29:02 - last edited 2020-09-14 08:11:52

Model: Archer C20

Hardware Version:

Firmware Version:

Recently I brought tp link router Archer c20 and after using some days it's not working at all no wifi signals, no LED lights .....

Service center is 250 km away from me......

Can I make it work or should I contact tp link service center..... Thanks in advance.

1 Accepted Solution

2020-09-14 08:11:36 - last edited 2020-09-14 08:11:52

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Re:Recently I brought router and after using some days it's not working. -Solution

2020-09-14 08:11:36 - last edited 2020-09-14 08:11:52

Hello,

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it completely "dead"?

Do you have any other power adapter to give it a go and see if it can be powered on?

When and where did you buy this also? If nothing can make it power on again, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Sorry about that.

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