Router Not working-S/N;-2187464007294
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Dear TP Link Team,
My Name is Priyesh khandelwal from Pune.
SInce Yesterday my Router is NOT powering on. Being Work from Home ,it is very difficult to deal it.
Need urgent support on this.
Looking forward for quick response
Thanks and Regards
Priyesh khandelwal
8879787477
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Hello,
Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it cannot power on?
If possible, try with another power adapter with the same specs.
Try to hard reset it by holding the reset button or hole for 10s.
Are you able to access its web UI from a browser? What is the hardware and firmware version?
When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
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- Report Inappropriate Content
Hello,
Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it cannot power on?
If possible, try with another power adapter with the same specs.
Try to hard reset it by holding the reset button or hole for 10s.
Are you able to access its web UI from a browser? What is the hardware and firmware version?
When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
- Copy Link
- Report Inappropriate Content
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