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TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset

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TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset
TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset
2020-08-30 18:00:51
Model: TL-WPA4220 KIT  
Hardware Version: V4
Firmware Version:

Hi,

Sorry if this problem has been solved in a previous thread. I haven't been able to find it.

Recently the Wi-Fi of my TL-WPA4220 has been disabled for no apparent reason.

I'm unable to enable it using the Wi-Fi button. Furthermore, when I try to reset the device nothing occurs.

Despite of this, I can use the device to connect to Internet using one of its Ethernet ports. However, I can find any device when using the tpPLC and the Powerline Scan utilities.

Any help will be appreciated,

Rafael

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Re:TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset
2020-08-31 06:13:26

@Rafael-V 

Good day.

May I know how long have you had the power-line adapters?

Did you hold the reset pinhole at the bottom of the TL-WPA4220 for 10s and when you hold it, is there any change of the LED lights?

And when you connect the laptop via cable to the power-line utility, is there any device showing up on the utility?

By the way, Did the Wi-Fi light still lit up on the power-line extender？

Thank you very much!

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Re:TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset
2020-08-31 20:59:38

Hi @Solla-topee,

Thank you very much for your fast reply.

I have the devices from January 2019.

The LED lights don't change either when I do a reset or when I try to activate the Wi-Fi.

Talking about the reset, I tried several times holding the reset pinhole for 10s. Nothing happens.

The utility does not show any device and the Wi-Fi light is ever off.

Rafael

 

 

 

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Re:TL-WPA4220(EU) Ver:4.0: unable to enable Wi-Fi or perform a reset
2020-09-10 20:08:19

@Solla-topee sorry for the insistence, anything else I can do? Any other information I can provide?
Thanks in advance.

Rafael

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Replies: 3

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