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VR600 & Cloudfare HTTPS DNS

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VR600 & Cloudfare HTTPS DNS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

VR600 & Cloudfare HTTPS DNS

2020-08-22 17:05:05 - last edited 2020-08-22 17:06:06

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Registered: 2020-08-22

VR600 & Cloudfare HTTPS DNS

2020-08-22 17:05:05 - last edited 2020-08-22 17:06:06

Model: Archer VR600

Hardware Version: V2

Firmware Version: 0.2.0 0.9.1 v0074.0 Build 170504 Rel.68210n

I've configured the DNS settings on my router to point to Cloudflare's secure DNS (1.1.1.1 and 1.0.0.1) and all web browsing etc works fine. Apart from the VR600 configuration page which tells me "Internet Status: Disconnected. Please configure your DNS manually." Fine I know it works, but I cannot get to the TP-Link Cloud options on the router, and just get "Oops...The device is offline. Please check the WAN and network configuration to make sure the appropriate settings are entered correctly".

Any ideas? Is the router maintenance app incompatible with secure DNS, or have I got a setting wrong somewhere?

Thanks

Dave

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#1

3 Reply

2020-08-25 07:58:20

Posts: 7372

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Registered: 2018-12-17

Re:VR600 & Cloudfare HTTPS DNS

2020-08-25 07:58:20

Good day.

Thank you very much for your time and patience.

We had this feedback before and our engineers are working on it.

So currently, we suggest that you could temporarily use Google DNS 8.8.8.8/8.8.4.4, or the DNS server of the internet service provider.

Really sorry for the inconvenience.

Thank you very much for your cooperation and support.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

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#2

LV1

2020-11-12 18:55:34

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Registered: 2020-11-12

Re:VR600 & Cloudfare HTTPS DNS

2020-11-12 18:55:34

Do we have any solution for this issue?

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#3

2020-11-13 08:58:07

Posts: 7372

Helpful: 1194

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Registered: 2018-12-17

Re:VR600 & Cloudfare HTTPS DNS

2020-11-13 08:58:07

Good day,

Thanks for your continuous concern about this case.

I am sorry that there is still no updated news yet.

Thank you very much for your understanding and support.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

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#4