Deco X60 boot loop
Deco X60 boot loop
After a relatively easy setup yesterday, I came home after a night shift to discover the main deco unit was flashing red. I figured a quick restart would solve the issue.
Alas. No matter what, the unit would not restore itself to a functioning state. So I went to bed, hoping to fix it after some sleep.
After waking up, find that all the Deco units (all set up in AP mode, like th main deco) have the same issue.
Eventually, I resolved this by removing the network and starting setup over completely.
So far so good.
Except for one unit. The initial main Deco. This unit will start off with a solid yellow light. Then transtion blinking blue, on to solid blue and then turn off and go back to yellow. It is invisible to the network, a direct wired connection fails as well. The unit cannot be accessed via direct connection (192.169.0.1) and what is far,far worse: it is entirely unresponsive to the hardware factory reset button on the device. The button does nothing. Neither when pressed,held down or held down before powering the unit on.
Any help?
If not, I will simply return this set and never look back.
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Has anyone been able to resolve this issue? Experiencing the same exact problem as OP.
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Same problem here... I find that if I let the offending unit sit unplugged for 15+ minutes, it comes back, sometimes with a blinking blue light but still can't be found. If I wait 5 minutes, it sits in the endless boot loop.
I'll be returning mine. Sounds like kinks haven't been worked out of this model.
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Support was initially decent in responding through email. Went back and forth as they asked for videos, device and purchase information. After submitting everything they asked for, support has gone slient for the past 4 days and refuse to respond to any emails.
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Hi, Thank you very much for your kind reply.
Please have a check of your private message and we have notified the related support to speed up the process.
Thanks a lot for your understanding and support.
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Has anyone got a solution for this? Or is the current process e-mailing a video to TP-Link?
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Hi, I got the email and please refer to the detailed instructions on the email.
If anyone had the same issue about loop reboot on Deco X60 or any other models, please refer to the recommended solution here:
https://community.tp-link.com/en/home/forum/topic/223216?replyId=552118
Thank you very much.
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